Return policy

For all returned goods, it is necessary:
  1. To be authorized in advance by the company, in writing: NO returns will be accepted without the company's approval !!
  2. Attach together with the goods, a copy of our Document of shipment, specifying the reason for the return: e.g. wrong color or size, production defect to be specified, trouser zipper break, etc etc ...
  3. IMPORTANT: For problems caused by production defects or breakages prior to use, we kindly ask you to send photos as evidence of the defect.
  4. In the event that there is a clear problem arising from our production, the company undertakes to collect the goods at the address indicated by agreement between the parties.
  5. In the event that the problem arises from causes not attributable to Defcon 5, please send the goods by yourself to the address (always after the company ok):

    DEFCON 5 srl
    Via Cristans  24
    33085 MANIAGO (PN)
 
We remain at your disposal for any clarification.


 
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